6. Shipping: Herbal Twist Tea will ship based on the method you select from the available options. Charges for shipping will be listed when you purchase the product from this webpage. You are responsible for all federal and provincial shipping related taxes, and you agree to comply will all export laws of Canada that apply to the products purchased or received under this Agreement. The estimated time of the arrival of your product should be considered as an estimate only, and Herbal Twist Tea will not be responsible for any damages due to delays in shipping. Herbal Twist Tea uses a third party shipping service provider to ship its products. As such, Herbal Twist Tea will not be liable for any loss, damages (direct or indirect) or expense due to shipping. Title and risk of loss shall pass to you at the moment the product that you have purchased is transferred to the third party shipping service provider.

7. Return Policy: If any of our products do not meet your expectations, we want to know, so please email melissa@herbaltwisttea.com, and please include your order number and a description of the reason for the return. We will gladly exchange or refund your purchase within thirty (30) days of receipt of the returned merchandise. Please note that you are responsible for covering shipping costs. Please note that refunds will only be issued to the same credit card that was used for the original purchase.

https://www.herbaltwisttea.com/policies